Terms and Conditions

 

 Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client (collectively the “Parties”)  in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional, or business goals and to develop and carry out a strategy/plan for achieving those goals.

 

1)         Coach-Client Relationship. 

A. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.

B. Client is solely responsible for creating and implementing his/her own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.

C. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

D. Client further acknowledges that he/she/they may terminate or discontinue the coaching relationship at any time.

E. Client acknowledges that coaching is a comprehensive process that may involve different areas of his/her/their life, including work, finances, health, relationships, education, and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

F. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

G. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

 

2)         Services

 The parties agree to engage in a Coaching Program through zoom meetings (unless otherwise agreed by the Parties). Coach will be available to Client by e-mail and voicemail in between scheduled meetings as defined by the Coach (describe those terms here). 

Coach may also be available for additional time, per Client’s request for services beyond the scope of the agreed upon coaching engagement (for example, reviewing documents, reading, or writing reports, engaging in other Client-related services outside of coaching hours).

 

3)         Packages and Fees

 A. The Curious Changer: Fee is $1000:

  • Includes four (4) coaching sessions (plus communications and support between sessions as needed).
  • In general, this package should be used over the course of a month with the Client using one session per week.
  • For clients who wish to have sessions less frequently than weekly, sessions may be used for up to 2 months (8 weeks).
  • After two months (8 weeks) any unused sessions will expire (unless otherwise agreed by the parties).

B. The Convinced Changer: Fee is $2800

  • Includes twelve (12) coaching sessions (plus communications and support between sessions as needed).
  • In general, this package should be used over the course of three months with the Client using one session per week.
  • For clients who wish to have sessions less frequently than weekly, sessions may be used for up to 6 months (24 weeks).
  • After 6 months (24 weeks) any unused sessions will expire (unless otherwise agreed by the parties).

C. The Committed Changer: Fee is $2800

  • Includes twenty (20) sessions in total: 
    • 5 Strategic Planning Sessions 
    • 15 General Coaching Sessions
  • Unlimited email/text support between sessions as needed.
  • Personalized Katelyst Resources.
  • This is an intensive package and is intended to be used over the course of five months with the Client using one session per week.
  • For clients who wish to have sessions less frequently than weekly, sessions may be used for up to 6 months (24 weeks).
  • After 6 months (24 weeks) any unused sessions will expire (unless otherwise agreed by the parties).

D. Group Coaching Programs: Fee and content will vary depending on offer.

Please refer to the program page and payment receipt for details.

If rates change before this agreement has been signed and dated, the prevailing rates will apply.

 

4)         Scheduling, Cancellation, and Missed Sessions

 The time of the coaching meetings will be determined by Coach and Client based on a mutually agreed upon time.

 The calls/meetings shall not exceed 60  minutes.

The Coach will provide the Client with a Calendly link to schedule his/her/their sessions.

A. Scheduling: Sessions must be scheduled at least 24hrs in advance.

B. Cancellations: Client may cancel within 24hrs without being charged for session. Cancellations within 24hrs may be subject to charge. Sessions may be canceled by phone, text, email, or through Calendly.

C. Missed 1:1 calls/meetings: Coach reserves the right to bill Client for a missed meeting where no cancellation was provided.

D. Missed Group Calls: In general, group calls will be recorded and shared after the scheduled call for later viewing unless otherwise discussed and agreed to by the group. In general,  live makeup group calls will not be held.

5)         Confidentiality

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.

Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

 

6)         Release of Information

The Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process requires the names and contact information of all Clients for possible verification by ICF. By signing this agreement, you agree to have only your name, contact information, and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared.

Client will have the opportunity to agree or disagree.

 According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.

 

 7)        Agreement Termination and Refunds

Either the Client or the Coach may terminate this Agreement at any time with 1-week written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship.

The refund policy in effect for the term of this Agreement is as follows:

  • If the Client cancels this agreement, he/she/they will be reimbursed for any sessions not used.
  • The Client will not be reimbursed for sessions already used.
  • If the Client cancels an agreement for a group program  he/she/they will be reimbursed on a pro-rata basis for unused sessions.

 

8)         Limited Liability 

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

 

9)         Entire Agreement

This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered, or supplemented except in writing signed by both the Coach and the Client.

 

10)       Dispute Resolution

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to  30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

 

11)       Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

 

12)       Waiver

 The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

 

13)       Applicable Law

This Agreement shall be governed and construed in accordance with the laws of the State of Texas, without giving effect to any conflicts of laws provisions.

 

14)       Binding Effect

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

 

Contact Us

For any questions, please contact us through the following methods:

Name: Belfi Consulting, LLC

Address: 6705 W Highway 290 Suite 502 PMB 1138

Email: [email protected]

Website: https://www.thekatelyst.com